Privacy Policy

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Text Messages (SMS/MMS)

If you opt in to receive text messages from NovaFi Mortgage, Inc you may receive marketing and promotional text messages regarding our financial services and products. Additionally, we may use text messages for conversational purposes to provide you with timely updates and support. Your phone number and SMS consent are used only for the purposes you agreed to. We do not share your phone number with third parties or affiliates for marketing. Reply STOP to opt-out; Reply HELP for support; message & data rates may apply; Messaging frequency may vary.

Our mobile text messages are intended for subscribers over the age of 18. By opting in to receive text messages, you acknowledge and agree to the terms and conditions provided in this policy, terms of use, and any state specific privacy policies provided by NovaFi Mortgage, Inc. We may use an automatic dialing system to deliver text messages to you. The Federal Communications Commission, (“FCC”), requires prior express written consent to send telemarketing messages using an automatic telephone dialing system. By your opt-in to receive promotional marketing text messages, you give your express written consent to us to use an automatic dialing system to deliver text messages, including SMS/MMS, to the telephone or cell phone number to which you have directed us to transmit these text messages. You may receive messages regarding financial services, products, related services and other opportunities we think will be of interest to you. Message and data rates may apply depending on the wireless plan that you have with your carrier. You are responsible for managing the types of SMS texts you receive. You consent that following such a request to unsubscribe, you may receive one (1) final message from us confirming that you have been inactivated in our system. Following such confirmation message, no additional text messages will be sent unless you provide us your express written consent to receive messages.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by NovaFi Mortgage, Inc. We will send a completed application for your review with all supporting disclosures. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

California Consumers (CCPA Privacy Notice)

This CCPA PRIVACY NOTICE is for California residents only and supplements the information contained in the Privacy Statement and applies solely to visitors, clients, users, and others who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.

Under CCPA, California residents have the right to know about information collected disclosed or sold, the right to opt out of the sale of certain information, and a limited right to have businesses delete information a business has collected about the consumer. These rights extend only to California residents and information covered by CCPA and does not cover all the data collected.

Your Rights include:

· California consumers have the right to request that a business disclose what personal information it collects, uses, discloses, and sells.

· Under CCPA, you may have the right to request the deletion of your personal information collected or maintained by NovaFi Mortgage, Inc.

· Under CCPA, you may have the right to opt- out of the sale of their personal information by a business.

· Under CCPA, you have the right not to receive discriminatory treatment by the NovaFi Mortgage, Inc. for the exercise of the privacy rights conferred by the CCPA.

Generally, all personal data collected in relation to a mortgage loan is exempt from the consumer rights to know, delete and opt-out created under CCPA. This is because the information collected is governed by the Gramm-Leach-Bliley Act, the Fair Credit Reporting Act, the California Financial Information Privacy Act or other state and federal laws which mandate certain data retention and therefore exempt this data from CCPA.

In the preceding twelve (12) months, NovaFi Mortgage, Inc. has not sold any personal information, and we have no intention of doing so in the future.

Should you still have questions regarding NovaFi Mortgage’s use of your information, privacy policies and practices, you may contact us at:

NovaFi Mortgage, Inc. 25018 Oakhurst Drive, Spring, Texas 77386

(800) 598-9580 Compliance@mynovafi.com